Providing full-process technical support for PP printing

Technical support

From material parameter debugging to print failure troubleshooting to post-processing processes, we provide one-stop technical guidance and after-sales service.
Ensure your printing process is stable and controllable.

PPpro™ full-link printing support

From material parameter debugging to troubleshooting print failures, we provide comprehensive technical support for the entire PPpro™ usage process, ensuring a stable and controlled printing process and a smooth project implementation.

Parameter configuration

From nozzle temperature and hotbed temperature to recoater distance and fan speed, we provide preset parameter packages for mainstream FDM printers. Our technical team can provide remote assistance for debugging based on your specific model and operating conditions, ensuring that PPpro™ quickly reaches optimal printing conditions on your device.

Troubleshooting

Curved edges, inter-layer cracking, snagged threads, and first layer peeling—these are common problems encountered with PP printing. We have a complete troubleshooting plan and experience in resolving them. Our technical team diagnoses remotely, quickly identifying the root cause of the problem, and avoiding ineffective trial-and-error attempts.

Model compatibility

Different brands and models of FDM printers have different requirements for the wire. We provide detailed model compatibility lists and adjust recommended parameters based on your device characteristics to ensure compatibility and stability.

Post-processing process

PPpro™ prints can further enhance their heat resistance and strength through annealing treatment, and multiple parts can also be joined together using hot air welding. We provide comprehensive post-processing process guidance to help you convert your prints into a deliverable final product.

Model optimization

Living hinges, snap-on structures, thin-walled components—PPpro™ excels at printing special structures that require targeted model design strategies. We provide model optimization recommendations tailored to the specific properties of PP materials to help you fully realize the engineering performance of PP.

Warranty and accessories

PPpro™ wire provides quality assurance. Should there be deviations in wire diameter or material batch issues, we can quickly arrange a return or replacement. This ensures that your projects remain unaffected by consumables issues and continue to progress smoothly.